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AI Training · hourly
Benefit Navigation expert
Are you a benefits professional — plan design, payer and claims operations, or benefits regulatory and compliance? Our client is developing AI generated benefits navigation content, and needs experienced benefits professionals to validate it.…
PLATFORMMercor
LOCATIONRemote
PAY$70/hr
SCHEDULE10 hrs/week
LAST CHECKED4 Nov 2026
THE OPPORTUNITY
Put your skills to work.
Are you a benefits professional — plan design, payer and claims operations, or benefits regulatory and compliance? Our client is developing AI generated benefits navigation content, and needs experienced benefits professionals to validate it.…
- Commitment
- hourly
- Hours per week
- 10
- Field
- Business Operations
- Open slots
- 1
Are you a benefits professional — plan design, payer and claims operations, or benefits regulatory and compliance? Our client is developing AI-generated benefits-navigation content, and needs experienced benefits professionals to validate it.
In this role, you'll
- Review and validate evaluation rubrics for accuracy and real-world relevance
- Assess AI-generated benefits-navigation scenarios used to inform a synthetic dataset
- Identify inaccurate, unrealistic, ambiguous, or potentially harmful guidance
- Recommend improvements based on real-world benefits administration experience
You're a strong fit if you
- Have substantial experience in benefits administration, benefits navigation, or healthcare coverage — Must Have
- Bring a strong understanding of Medicare and/or Medicaid — Must Have
- Know common customer questions, service workflows, and escalation practices — Must Have
- Can tell general educational guidance from situations needing a licensed, legal, clinical, or plan-specific referral
Strongly preferred
This is a non-clinical review role — likely not the right fit if your background is primarily hands-on clinical care.
- Employer-sponsored group benefits or health and welfare administration
- Benefits navigation, advocacy, or benefits-related customer service
- Quality assurance, rubric development, or content validation
- Experience reviewing AI-generated or synthetic customer-service content
Details
- Remote, hourly, $70/hour
- Application includes a short domain-expert interview
Role details are copied from the Mercor listing and can change. Check the platform before you apply.
Relevant skills
Business OperationsBenefit Navigation expertRemote collaboration
A few things to check
- Location and experience requirements.
- Schedule, compensation, and assessment process.
- Current availability on Mercor.
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