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Terac 
Handshake AI
micro1
Braintrust
Mercor
AfterQuery
Ethos
Turing
Respondent
Winnow by Perle
Expert Work · Flexible project
Consumer Support Professionals: Questionnaire on Administrative Workarounds
We are conducting a paid study to understand the recurring administrative problems consumers face and the workarounds they use. We are looking for professionals and volunteers who assist consumers to complete a written questionnaire detailing these challenges.
PLATFORMTerac
LOCATIONRemote · eligibility varies
PAY$11 one-time
SCHEDULEProject based
LAST CHECKED4 Nov 2026
THE OPPORTUNITY
Put your skills to work.
We are conducting a paid study to understand the recurring administrative problems consumers face and the workarounds they use. We are looking for professionals and volunteers who assist consumers to complete a written questionnaire detailing these challenges.
- Employment
- CONTRACTOR
- Valid through
- 2026-10-27
What We're Researching
We're running a paid study on the everyday administrative hurdles that consumers encounter. We want to understand the common problems people face, how they attempt to resolve them, and the hidden costs involved in these workarounds. Your insights will help identify areas where new software or services could alleviate these burdens.
How It Works
You will complete an independent, eight-question written survey. The questionnaire asks you to describe a recent, anonymous example of a consumer problem you observed. You will provide estimates on the frequency of the issue, associated costs, and potential limits for new software solutions. The entire task is conducted asynchronously through our secure online platform.
Who This Is For
We are looking for adults with recent, direct experience helping consumers navigate administrative tasks. We welcome customer support professionals, social workers, administrative assistants, and dedicated volunteers. Candidates should be comfortable distinguishing observed facts from estimates and providing constructive feedback on potential software solutions.
Role details are copied from the Terac listing and can change. Check the platform before you apply.
Relevant skills
Consumer Support ProfessionalsQuestionnaire on Administrative WorkaroundsRemote collaboration
A few things to check
- Location and experience requirements.
- Schedule, compensation, and assessment process.
- Current availability on Terac.
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